Shipping Policy

Zaroki Fashion Shipping Policy

At Zaroki Fashion, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased through our website.

Order Processing
All orders are processed after successful payment confirmation or order verification for Cash on Delivery (COD) orders.
Orders are typically processed within 1–3 business days.
Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Timeline
Estimated delivery time: 7–14 business days from the date of dispatch.
Delivery timelines may vary depending on your location, product availability, courier service operations, weather conditions, and other unforeseen circumstances.
During festive seasons, sales events, or peak shopping periods, delivery times may be slightly longer than usual.

Shipping Coverage
We currently ship to most locations across India. If your location is serviceable by our courier partners, your order can be delivered to your doorstep.

Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before payment.
Any promotional free shipping offers will be clearly communicated on the website.

Order Tracking

Once your order is shipped, you will receive:

Shipment Confirmation Email
Tracking Number
Courier Partner Details (where applicable)

Customers can use the tracking information provided to monitor their shipment status.

Delivery Attempts

Our courier partners will attempt delivery to the provided shipping address. If delivery cannot be completed due to incorrect address details, recipient unavailability, or other delivery-related issues, additional delivery attempts may be made as per courier policies.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information during checkout.

Please ensure that:

Recipient name is correct
Mobile number is active and reachable
Delivery address is complete and accurate
Postal code is entered correctly

Zaroki Fashion shall not be responsible for delays or failed deliveries caused by incorrect information provided by customers.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, delays may occasionally occur due to:

Natural disasters
Extreme weather conditions
Public holidays
Transportation disruptions
Government restrictions
Courier service delays

In such situations, we appreciate your patience and understanding.

Damaged or Missing Packages

If your package arrives damaged or if any item is missing, please contact us within 48 hours of delivery with relevant photographs and order details. Our support team will review the issue and assist you accordingly.

Contact Us

For any shipping-related questions or assistance, please contact:

Zaroki Fashion
Leexcreations, Al-Hashmi Complex
Near Al-Iqbal Hospital, Chentrappinni
Thrissur, Kerala – 680687

📞 +91 9294007008
📧 orders@zaroki.com
📧 info@zaroki.com